Monday, August 18, 2008

Polaris Is Coming!...continued


Staff training has been begun and we are in the final week of Horizon before we enter the transition to Polaris, our new integrated library system (ILS). This migration requires some fancy logistical footwork, and luckily, we have the talented team at GMILCS, Inc., Marilyn and Lisa, to choreograph the whole thing. As we start the dance, please note these things (we've said some of these things before, but they bear repeating):
  • Until Thursday, August 21 at 11:15 p.m., you can continue to place holds yourself on materials in the Merrimack collection that are checked out. Holds on materials that are checked in or located at other libraries cannot be placed until at least August 28, the date Polaris is expected to go live, sometime during the day.

  • From August 22 to 28, you'll be unable to place holds or request interlibrary loan. If something is owned by another GMILCS library and you need it right away, we encourage you to visit that library with your Merrimack card and borrow the book directly. Otherwise, please hold on to your requests until we can accept them on August 28 or thereabouts.

  • No library materials will be due from August 22-27 and no fines will accrue for those days. If you have materials due after August 27, please hang on to them until they're due. We can't check in any books during the transition period, and, needless to say, we don't have much space to store them in until we can. Please help us by hanging on to them for a few days.

  • Your account won't be accessible during the transition. You will not be able to view your account and neither will the staff.

  • The library will be open our usual hours and the Internet computers will be available. You can check out materials, read magazines and newspapers, get a library card, surf the 'Net, and do almost everything you normally do.

We're expecting a smooth transition, but you know Murphy's Law. We hope you'll be patient as we all move to a more versatile and efficient system.



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